FAQ Class of 2011
· How long do I have to decide if I want to participate in the Sprint plan?
If you are in the class of 2011, and want the School of Medicine to purchase your phone, you must complete the form located Here and email it to Brent Mehring at bdmehr01@louisville.edu by noon, Monday, 11/24/2008.
· I’ve read everything on the website, can I get more information?
Yes. There will be an instructional session Monday, 11/17/2008 from noon – 1 p.m. in the Kornhauser Library Auditorium. Brad Johnson from Sprint will be available to take any questions. There will be an additional Q&A Monday from 3 p.m. – 5 p.m. in the Instructional Building, first floor auditorium.
· What are my plan options?
· How much will the phone itself cost me?
Your phone will be purchased by the school of medicine if you fill out the form Here and email it to Brent at bdmehr01@louisville.edu . The phone will not cost you anything, but you will be responsible for your monthly service contract fees with Sprint.
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Can I get the phone without signing up for the Sprint Plan?
No. In order to recieve the phone you will have to sign up for one of the Sprint Plan options.
· If I have questions for Sprint, what do I do?
Contact:
Brad Johnson
502-767-1851
Brad.b.johnson@sprint.com
· How long am I locked in to the plan?
1 year.
· What happens when I graduate?
Sprint will offer you the opportunity to select a new Sprint service plan. Once Sprint is notified by University that you are (or will soon be) ineligible for the Sprint Campus Connect Program, Sprint will contact you and offer an opportunity to migrate Service to a standard consumer Service plan. Any migration to your own account is subject to Sprint consumer credit qualifications. You will have complete financial responsibility for the Service you select and will pay Sprint directly for Service. In most cases, you will be able to keep your existing Product and related phone number under the new Service plan. If you do not select a new Service plan, Sprint will terminate your Service on or about the first day of the first bill cycle after Sprint receives notice from the University that you are no longer eligible for the Sprint Campus Connect Program.
· What if I choose to opt out of the PDA program completely and receive nothing, or I choose to have the school buy me an iPaq and next year I change my mind?
The school will no longer buy you a phone, but you may join the Sprint plan at any time while you are an MD or MD/PHD student. We will assist you in getting all of your Medical and other University applications installed and configured on your new device at that time.
· I am in the class of 2011, but I would like to choose a different carrier; can I still get a phone for free?
No. The plan prices we have negotiated with Sprint allow us to purchase a phone for you. Additionally, in order to be able to provide you with such attractive pricing, we had to sign an exclusive agreement with Sprint. You may still use a Windows Mobile phone from another carrier, and your medical and GroupWise applications will work with that device, as long as it is running Windows Mobile 6 or higher and has a touch screen, but you will be responsible for purchasing it yourself. Alternately, you may opt to have the School of Medicine purchase an iPaq 110 pocket pc for you (click here for details about the iPaq)
· Which Phones may I choose?
In order to have your phone purchased by the School of Medicine, you must select from one of the following phones:
Treo 800W (click here for details)
HTC Touch Pro (click here for details)
HTC Diamond Touch (click here for details)
· Why won’t you buy me an iPhone?
The iPhone, while a very cool piece of technology, does not currently run the full versions of all of the core applications that the School of Medicine provides. Additionally, the iPhone is not offered by Sprint, which is the only carrier the School has a negotiated contract with.
· Why won’t you buy me a Blackberry?
Blackberrys do not run the Medical applications provided by the School of Medicine. Additionally, in order to get a Blackberry to receive your GroupWise email or to sync your calendar, contacts and tasks, you have to purchase a BlackBerry Enterprise Server Client Access License from I.T for $83.50
· Can I get the free phone and stay on someone else’s Sprint Plan
No. The plan prices that we have negotiated with Sprint that allow us to purchase a phone for you are only for those students choosing to opt in to this program
· Can I add my spouse to this plan?
No. The contract negotiated with Sprint only covers full time MD or MD/PHD students.
· Can I have two phones in my name on this plan at a time?
Sorry, no.
· What are the applications that are provided by the Medical School?
Epocrates Pro, the complete version, Epocrates Steadman’s Medical Dictionary, New Innovations encounter tracking software, and Intellisync Mobile, for accessing your email and wirelessly syncing your calendar, contacts and tasks with GroupWise.

